Christopher Hand

Technology executive. Software, data, and applied AI.

Christopher Hand
About Me

Thanks for stopping by. I am a software executive who has led engineering, product, and customer organizations from early-stage through acquisition — including in federally regulated environments.

Most recently I founded GenServ AI, scaled it as CEO to a production AI platform serving mid-market clients, and led the company through acquisition by Spur, where I now serve as CTO. The platform I architected has processed more than 35 billion tokens. Before that I was a technical director for CMS programs totaling about 150 people, and I previously helped scale Spur’s HCM product as an engineering, customer, and product leader.

The uncommon part is the AI. I have designed multi-agent systems, RAG pipelines, and autonomy frameworks that run in production — not as a researcher, and not as a slide-deck strategist.

Founded → acquired
GenServ AI, then CTO at Spur
~150 people
CMS programs in a regulated environment
35B+ tokens
through production AI systems
NPS −18 → 31
leading customer experience at Spur

Currently exploring software leadership roles.

I write about applied AI, agentic systems, and how companies operationalize generative AI. Read the latest.